For ages 21+ only

35bp Responsible Gaming — Your safety is our priority

Gaming is for enjoyment — not for problems. 35bp provides a range of protection tools and support to help you play in a controlled way.

Our Commitment

35bp is committed to creating a safe and enjoyable online gaming environment for players in Bangladesh. We believe gaming should be a fun form of entertainment — not a sole means of making money. Responsible gaming means understanding your limits, keeping to a budget, and playing with enjoyment.

For every player's protection, we provide deposit limit setting, Time-Out, self-exclusion, and 24/7 Bangla-speaking support. Our goal is to ensure you are always in control.

  • Opening an account for anyone under 21 is strictly prohibited
  • Option to set personal deposit limits
  • Easy self-exclusion option available at any time
  • 24/7 support from a trained Bangla-speaking team
  • Active alert system to detect problematic gaming

Why is responsible gaming important?

When gaming causes stress, financial hardship, or family problems instead of enjoyment, it becomes a problem. Many people in Bangladesh enjoy gaming as entertainment — but a small number may be at risk of addiction.

35bp wants you to always stay aware, in control, and enjoying yourself. Gaming is only enjoyable when you know your limits and stay within them.

Our Protection Tools

We provide multiple effective tools and features to ensure your safe gaming at 35bp.

Deposit Limit Setting

You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. A 7-day wait is required to increase a limit — which protects you from making impulsive decisions.

Session Time Limit

Set a time limit for each gaming session. When the set time is up, you will be sent a warning. This helps you keep track of time and avoid playing too long.

Time-Out

Take a break from 24 hours up to 6 weeks. During this time, logging in or making any transaction on your account will be completely blocked. Come back with a clear head — 35bp will be here for you.

Self-Exclusion

If you feel gaming is getting out of your control, you can request a permanent or long-term self-exclusion. This is available for a minimum of 6 months up to a maximum of 5 years. An active self-exclusion cannot be reversed.

Reality Check

You will be reminded at set intervals — how long you have been playing, how much you have deposited, and how much you have won or lost. This information helps you make informed decisions.

Loss Limit Setting

Set a maximum loss amount in advance for each day, week, or month. When that limit is reached, your session will end automatically — this is very effective at reducing financial losses.

How to use the tools
01

Log In to Your Account

Log in to your 35bp account and go to the profile section.

02

Responsible Gaming Menu

Open the "Responsible Gaming" section in Settings — all tools are available there.

03

Set Limits or a Break

Choose your preferred deposit limit, time limit, or self-exclusion and save.

04

Get Support

For any questions, contact 24/7 live chat or [email protected].

Signs of Problematic Gaming

It is very important to recognise when gaming is becoming a problem. If you or someone close to you shows the following signs, it is time to seek help.

Remember — seeking help is not a weakness, it is a sign of courage. The 35bp team is always ready to support you impartially and confidentially.

Playing more to chase losses

Repeatedly placing larger bets to try to recover lost money is a key sign of problematic gaming.

Keeping it secret from family and friends

Hiding the amount you play or your losses from family is a sign of emotional strain.

Spending essential money on gaming

Spending money meant for rent, food, or your children's education on gaming is a sign of a serious problem.

Unable to stop

Wanting to stop playing but being unable to — this feeling is a red flag.

Anxiety and mood changes

Feeling restless, angry, or depressed when not playing may be a sign of gaming addiction.

21+ Age Verification Policy

35bp is only for people aged 21 or older. Age verification is mandatory at registration, and in suspicious cases the account will be suspended while additional verification documents are requested.

If you believe an underage person is using 35bp, please let us know at [email protected]. We will take immediate action.

  • Age verification is mandatory at registration
  • National ID verification in suspicious cases
  • Parental controls recommended for the protection of minors
  • All complaints are investigated immediately
Tips for Safe and Enjoyable Gaming

Plan a budget

Decide before you start gaming how much money you can spend. Only deposit an amount that, if lost, will not affect your daily life.

Think of gaming as entertainment

Gaming is not a way to earn money — it is a form of entertainment. Think of every amount you deposit as the cost of entertainment, not an investment.

Manage your time

Set a time limit for playing in advance. Always give sleep, family, work, and study more priority than gaming.

Do not make decisions based on emotion

Do not play when you are losing or under stress. Play with a calm mind, after proper rest. Trying to take revenge for losses leads to bigger losses.

Let your family know

Tell a family member or trusted friend about your gaming habits. Staying open reduces the risk of gaming addiction significantly.

Seek help early

Contact the 35bp support team before problems get bigger. Our trained team will help you without judgment and in complete confidence.

Responsible Gaming FAQ

Once self-exclusion is active, it cannot be cancelled before the set period ends. This is intentionally designed to prevent you from returning to play on a momentary impulse. To reactivate after the period ends, contact the support team.

Yes, reducing a deposit limit takes effect immediately. However, a 7-day waiting period applies if you request to increase the limit — this prevents impulsive over-depositing.

Contact 35bp's 24/7 live chat or email [email protected]. Our Bangla-speaking team will listen to your concerns in complete confidence and help you use self-exclusion or other protection tools.

A Time-Out is a short break of 24 hours to 6 weeks. Your account reactivates automatically when the period ends. Self-exclusion is a long-term solution — a minimum of 6 months up to 5 years. Self-exclusion cannot be cancelled before the period ends.

No, 35bp is only for people aged 21 or older. Even those aged 18 or 20 cannot open an account at 35bp. Age verification is mandatory at registration, and any account belonging to an underage person is closed immediately.

The minimum deposit across all payment methods (bKash, Nagad, Rocket, Upay, and bank transfer) is ৳100. This low amount is set so players can enjoy gaming without taking large risks.

Yes. If you believe a family member is struggling with a gaming problem, contact [email protected]. Our team will assess the situation and help with the appropriate steps. All communication is kept completely confidential.

Stay safe, play with enjoyment

Keep your gaming experience at 35bp always controlled and enjoyable.
We are always ready for any support you need.

Get help now

Our Bangla-speaking team is available 24/7 for any concerns about gaming.
Live chat or email: [email protected]