Data Protection and Privacy

35bp Privacy Policy — Your Information Is Our Responsibility

This policy describes in detail how your personal information is collected, used, and kept secure on the 35bp platform.

Last Updated: January 2026
1

Introduction and Overview

35bp is an online gaming platform committed to providing a safe, transparent, and entertaining experience for players in Bangladesh. We believe that protecting your personal information is not merely a legal obligation, but a reflection of our responsibility toward you.

This Privacy Policy ("Policy") describes what information is collected from you when you use the 35bp website (35bp.cam) and related services, how it is used, with whom it may be shared, and what rights you have regarding your information.

By using 35bp's services, you are considered to have given your consent to the terms described in this Privacy Policy. We may update this policy from time to time; the date of the most recent change will always be shown at the top of this page.

Important: This Privacy Policy applies only to 35bp's own platform. Third-party websites or services are governed by their own privacy policies.
2

What Information We Collect

To establish your relationship with 35bp and provide our services, we may collect the following types of information:

Personal Identification Information

Information you provide when registering an account:

  • Full name
  • Date of birth (for age verification)
  • Email address
  • Mobile number
  • Residential address
  • National ID number (where applicable)

Financial Information

Information required for processing transactions and payments:

  • bKash / Nagad / Rocket / Upay account number
  • Bank account details (for withdrawals)
  • Transaction history and amounts
  • Deposit and withdrawal records

Activity Information

Information automatically collected while using the platform:

  • Gaming history and preferences
  • Login and logout times
  • Bet amounts and results
  • Bonus and promotion usage records

Technical Information

Information automatically recorded while using the website:

  • IP address
  • Browser type and version
  • Device information (mobile / desktop)
  • Cookies and session data
  • Referral URL
3

How Your Information Is Used

35bp uses the information collected from you only for legitimate and relevant purposes. The main reasons for our use of your information are described in detail below:

Service Operations

  • Creating and managing your account
  • Processing deposit and withdrawal transactions
  • Providing gaming services smoothly
  • Providing bonuses and promotional offers
  • Managing VIP tiers and cashback benefits

Security and Compliance

  • Verifying age (ensuring users are 21+)
  • Preventing fraud and illegal activity
  • Ensuring account security
  • Ensuring responsible gaming
  • Managing dispute resolution and investigations

Contact & Support

  • Providing support via live chat and email
  • Sending important updates and notifications
  • Informing you about new offers and bonuses
  • Sending account-related information

Improvement and Analytics

  • Improving platform performance
  • Analyzing user experience
  • Developing new services and features
  • Monitoring service quality
4

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on the 35bp website and to maintain service quality. Cookies are small text files stored in your browser.

Essential Cookies

These cookies are essential for the basic operation of the website. Without them, login, session management, and security features will not work. There is no option to disable these cookies.

Functional Cookies

These cookies remember your preferences and settings, such as language preference and account settings. They make your browsing experience more convenient.

Analytics Cookies

These cookies help analyze website usage, such as which pages are visited most and where there are opportunities for improvement. This information is completely anonymous.

You can disable cookies by changing your browser settings, though this may limit some functionality of the website.

5

Sharing Information with Third Parties

35bp does not sell your personal information. However, information may be shared with third parties in the specific circumstances described below:

Payment Processors

Necessary information is shared with the relevant financial institutions to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfers. These institutions follow their own privacy policies.

Game Providers

Information necessary to operate gaming activities may be shared with our game partners including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and Ezugi. They use this information only for the purpose of operating games.

Legal Authorities

Necessary information may be provided to competent authorities in the event of legal obligations, court orders, or fraud investigations. In such cases, we are required to follow the direction of the law.

Technology and Service Providers

Limited information may be shared with trusted technology providers for cybersecurity, data hosting, customer support software, and similar services. They work on behalf of 35bp and are contractually bound to maintain the confidentiality of information.

Note: Information is never sold to third parties, and your information is never sent outside for marketing or advertising purposes.
6

Data Security Measures

To ensure the protection of your information, 35bp follows internationally recognized technologies and practices. Our security infrastructure continuously guards your account and information.

SSL Encryption

All data transmissions are secured with 256-bit SSL/TLS encryption, providing banking-level security.

Firewall Protection

Advanced firewalls and intrusion detection systems prevent unauthorized access.

Two-Step Verification

Two-step verification for account login and transactions provides an additional layer of security.

Regular Monitoring

Our security team monitors the system regularly and reviews any suspicious activity immediately.

However, no information stored or transmitted over the internet can be guaranteed to be 100% secure. We follow the highest industry standards, but in the event of any security breach, we will promptly notify affected users and take the necessary steps.

7

Your Privacy Rights

As a registered user of 35bp, you have the following rights regarding your information. If you wish to exercise these rights, please contact our support team.

Right to Access Information

You have the right to receive a copy of the information we hold about you. We will provide it within a reasonable time after your request.

Right to Correction

If any information in your account is incorrect or incomplete, you may request that it be corrected. We will update it promptly.

Right to Deletion

In certain circumstances you may request that your information be deleted, however some information may need to be retained due to legal obligations.

Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted. We may suspend processing while an investigation is ongoing.

Right to Data Portability

You may request to receive the information you have provided in a structured, commonly used format.

Right to Object

You may object to the use of your information for marketing or other specific purposes. We will respect your decision.

8

Data Retention Period

35bp retains your personal information only for as long as necessary. We follow the principles below when determining how long information is kept:

Active Account Information

Your information will be retained for as long as your account remains active. This information is essential for managing your account and providing services.

Information After Account Closure

Even after an account is closed or deactivated, transaction records, identity verification documents, and other relevant information may be retained for a specified period to fulfill legal obligations.

Dispute and Investigation Information

If any dispute, investigation, or legal proceeding is ongoing, the relevant information will be retained until its conclusion. It will then be securely deleted in accordance with applicable rules.

9

Protection of Minors' Information

35bp is for users aged 21 and above only. We do not collect personal information from any minor, and minors are not permitted to register on our platform.

Age Verification: We verify your age at the time of registration. If any user is found to be under 21, their account will be closed immediately and the information collected will be deleted. If you become aware that a minor is using our services, please inform us at [email protected].
10

Policy Changes & Updates

35bp may review and update this privacy policy from time to time. Changes may be made to this policy in response to changes in the scope of services, implementation of new technologies, or legal requirements.

For any significant changes, we will notify you in the following ways:

  • By posting a notice on the website
  • By sending a notification to your registered email address
  • By showing a notice when you log in to your account

Continued use of the platform after any changes will be considered your acceptance of the updated policy. The latest version of the policy will always be available on this page.

11

Privacy Contact

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us through the following:

Live Chat
24/7 support in Bengali — fastest response time
Response Time
Our support team is always ready — in accordance with Bangladesh Standard Time (BST, UTC+6)
Responsible Gaming: Alongside privacy, we give the highest importance to responsible gaming. To learn about setting gaming limits, taking a temporary break, or self-exclusion, please read our Responsible Gaming page.